FAQ - Frequently Asked Questions
How to renew a certificate?
21 and 7 days before the expiry of the validity of the existing certificate, they send to the e-mail specified in a certificate warning of the impending termination of the validity of your certificate. The content of this e-mail is a URL link that will allow you to restore the certificate electronically. Use this link to create a request for a subsequent certificate, which is automatically sent to our system. For the implementation of the renewal of the certificate electronically, you must have a valid certificate, to whom the request is sent to the certification authority that signed the certificate authority to verify the applicant for the renewal of a certificate and check fulfillment items.
The recovered certificate with the tax document is sent to your e-mail system after payment of a pro-forma invoice, which is sent to a certification authority for the processing of the request for renewal of the certificate. To automatically submit certificate occurs in the moment of crediting payments to our account. In the e-mail message and the installation instructions for the relaunching of the PC or on the certificate to a smart card.
User Guide - Generating a request for a subsequent certificate:
User Guide for browser Internet Explorer ( 0,99 MB) 
User Guide for browser Mozilla Firefox ( 0,99 MB) 
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